Frequently Asked Questions
Everything you need to know about your Aimé Leon Dore experience.
What is your return policy?
We accept returns on unworn, unwashed items within 14 days of delivery. Please note that certain limited-edition collaborations and sale items are considered final sale and cannot be returned.
How long will it take for my order to ship?
Standard orders are typically processed within 3-5 business days. During high-volume release periods, processing may take up to 7-10 business days before you receive a tracking number.
Do you offer international shipping?
Yes, we ship globally to most countries. Shipping costs, duties, and taxes are calculated at checkout based on your specific location and the value of your order.
Can I cancel or modify my order after it has been placed?
Once an order is placed, we are unable to make changes to the items or shipping address. If you need to cancel, please contact our support team immediately, though we cannot guarantee cancellation once processing has begun.
How do I know what size to order?
Detailed size charts are available on each product page. Our garments often feature a specific fit—ranging from slim to oversized—so we recommend reviewing the measurements against a similar item you already own.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital payment options including Apple Pay, Google Pay, and PayPal.